At Ponnomohol, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We collect the following details to provide our services:
- Personal Information: Name, shipping address, phone number, and email address provided during order placement.
- Order Details: Design files, logos, purchase history, and payment-related information.
- Usage Data: Information regarding how you browse our website and product categories.
2. How We Use Your Information
Your data is used for specific business purposes:
- Order Fulfillment: To customize your products and ensure successful delivery.
- Customer Support: To quickly resolve queries or issues regarding your orders.
- Marketing: With your consent, to send updates on new arrivals and special offers.
- Service Improvement: To analyze and enhance our website and printing services.
3. Data Sharing Policy
We do not sell or trade your personal information. However, we may share data with:
- Service Partners: Reliable delivery and logistics providers who help ship your orders.
- Legal Requirements: Authorities, if required by the laws of Bangladesh.
4. Data Security
We implement industry-standard security measures to protect your information. While we strive for maximum security, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to fix any inaccurate or incomplete information.
- Deletion: Request the removal of your personal data from our records.
6. Cookies
We use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.
7. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
8. Contact Us
For any questions regarding this policy or your data, please reach out to us:
- Email: ponnomoholbd@gmail.com
- Phone: 01718-856616
- Address: 142, West Mollartek, Dakshinkhan, Khilkhet, Dhaka-1216.